Early Access Feedback - The early access key for Path of Exile 2 (PoE2) has disappeared - Forum

Hello, I bought a key to play path of exile 2 on early access a few days ago. Today, when I try to login, it shows me the following message: "Your account does not have Access to Path of Exile 2 Early Access. Redeem an Early Access key on our website or purchase acess now." I don't understand the reason if I have been playing for several hours in previous days. As relevant information: - Account name: KmiKC#4323 [Removed by Support] - Platform: Steam - Version: Supporter pack 30 - Character name: LabrujaPirujaaa - Region/Language: Spain/Spanish Can you look to solve it? Dernière édition par CoryA_GGG#0000, le 3 févr. 2025 07:56:29 Dernier bump le 5 févr. 2025 08:29:06	Posté par KmiKC#4323 le 3 févr. 2025 07:50:43 Citer ce post
I'm tired of sending emails to support@grindinggear.com and you not answering. Please can you give me an answer? I have been insisting for a long time and there is no type of support.	Posté par KmiKC#4323 le 3 févr. 2025 07:53:55 Citer ce post
They've communicated that their support is incredibly backed up right now. Sending multiple e-mails will reset you back to the beginning of the queue. This is why you haven't gotten an answer yet. Edit: Was about to mention something and support got it. Thanks support :D Dernière édition par Redthorne82#3177, le 3 févr. 2025 07:57:13	Posté par Redthorne82#3177 le 3 févr. 2025 07:55:23 Citer ce post
Did you buy the Early Access Support Pack from this site/steam/epic/console? Or did you buy the key from a third party? " Vash_GGG a écrit : If you obtained your early access by redeeming a key, then the key's status may have been revoked if the original purchase was refunded or charged back. If this is the case, you may want to reach out to whoever you received the key from to check with them regarding the validity of your key. Customer Support Update " If you’re still waiting for a response, we urge you not to send another email as it will move you to the back of the queue. Be assured that our team will get to you as quickly as they can.	Posté par seaman#4993 le 3 févr. 2025 08:08:21 Posteur apprécié Citer ce post
Please, can you solve the problem? I've been like this since before Christmas.	Posté par KmiKC#4323 le 4 févr. 2025 12:31:45 Citer ce post
And where did you buy your key from?	Posté par omendancer#1232 le 4 févr. 2025 12:47:34 Citer ce post
I ask another question, because I have been able to play and upload several levels and suddenly it tells me that I don't have the game activated?	Posté par KmiKC#4323 le 4 févr. 2025 13:17:53 Citer ce post
And where did you buy your key from?	Posté par Darosius#3984 le 4 févr. 2025 13:19:50 Citer ce post
I activated it through steam	Posté par KmiKC#4323 le 4 févr. 2025 13:21:37 Citer ce post
" KmiKC#4323 a écrit : I activated it through steam Not where you activated, where have you BOUGHT it!?	Posté par JakkerONAIR#4902 le 4 févr. 2025 13:22:16 Citer ce post