Failed to connect to instance.

Act 2. Failed to connect to instance (( any location

I can confirm that using a VPN does work, but you might have to change the location of your VPN server.

However, this is a very stupid solution, and it shouldn't be a solution at all. The fact that it works means that there is a problem somewhere between your connection and the instance server. Or maybe the instance server is blocking your connection. But either way, connecting through a VPN shouldn't work, but for some reason it does.

GGG, return me the T16 card (Failed to connect to instance) in Standart!

Getting random instance problems going into random maps/labs/hideouts, sometimes even main towns. Periodically not letting me play at all depending where my character is parking, quite annoying. It's a fresh install on SSD, new drivers, flushed DNS, tried all gateways, no luck.

same problem. hopefully it will be fixed fast. no fun to play this season with so many disconnects.

I am also having this issue. I just started maps, mapped a few maps. One of them kicked me out, now i get failed to join instance error every time I try and go to my hideout even though my friend can join. I can't play. GG nice league!

Yeah, nice going GGG. Thanks for ruining the league start.
I guess I'll start looking for another game.

Been having this same problem since league start (it always happens during loading screens) and has made the game mostly unplayable. I play on Australian Servers typically. I have tried reinstalling the game, restarting my computer, restarting my internet and playing on different servers. I tried both Japan and Singapore from Australia and had the same disconnect problems in both. Currently, on Frankfurt servers, it seems fine right now but of course, I have to play with 400 ping, hopefully this is fixed soon so I can go back to Australian servers.

There is nothing we can do to fix the issue. The problem is with GGG's instance servers.
It doesn't matter what gateway server you play on (EU/US/AUS).
Some instance servers just refuse to respond sometimes, and the game client unfortunately does not have a built-in backup mechanic to select another instance server if the first one refuses to respond.

GGG - Can you please read this and fix your god damn servers?

often failed to connect to instance portal to city to location to location etc. unplayable