Reoccurring Administrator Ban

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ngc20 a écrit :

I also got banned for no reason today when i was working.. i did like 30 maps before going to work and got banned..

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Aldonés a écrit :

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ngc20 a écrit :

I also got banned for no reason today when i was working.. i did like 30 maps before going to work and got banned..

You always have the option to email support and contest your ban, but keep in mind that your "30 maps" likely had nothing to do with the ban. Just think back on the lifetime of your account. Have you ever used 3rd party software? Have you ever created a macro? Neither of these are necessarily violations, but the vast majority of uses of them are. Have you ever done RMT? That pretty much speaks for itself.

You may have been falsely flagged for things like playing on a VPN. Playing/trading with your friends in a method GGG's algorithms flag. Any number of things I can't think of.

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Aldonés a écrit :

It’s true the algorithms pick up false violations and/or when under review the ban can be overturned, but in my experience most people are either unwilling to admit to ToS breach or ignorant of what they did that was. I know absolutely nothing about anyone’s individual case.

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Aznduty4 a écrit :

What is considered third party software? I use PoE.trade to buy stuff. When I think about third party, it's bots and macros none of which I use.

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Aldonés a écrit :

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Aznduty4 a écrit :

What is considered third party software? I use PoE.trade to buy stuff. When I think about third party, it's bots and macros none of which I use.

3rd party is really anything not created by GGG. There are several things that are perfectly legal, but I'm not about to go in depth to my speculations on what is or isn't. Poe.trade is fine though. Keep in mind that there could be something running on your computer that the game picks up, even if it doesn't directly interact with the game. Again most of these are perfectly fine, and since I'm not a programmer nor GGG staff I can't say how there is an interaction.

I haven't the faintest clue why you received the ban, only that there is a reason. Hopefully GGG will allow you enough knowledge of what that reason is so that you can either prove it false or at the very least determine what happened to prevent it from reoccurring.

Edit: I just read through your original post again. It could have something to do with Discord, but I doubt it. Try running your task manager in game to see what programs are being run. You might for example have an old AHK script that activates on startup or as soon as you launch the game. Maybe your mouse and/or keyboard has some macro program the game is detecting. Since nothing you are doing "should" be causing these bans, you have to look at everything that shouldn't.