EU Latency/Connectivity Issues [Deutsche Telekom/1&1]
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Could you collect an additional MTR to fra-mp.ts.pathofexile.com for me? They will want to see the capture again after their changes.
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" Check against this one: fra-mp.ts.pathofexile.com It is on the network that has 90% of the servers. | |
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Thanks for the extra info. It looks like the recent change has fixed this for most people, but there are some remaining with latency problems. I'm trying to find out where that is still happening.
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" This isn't real packet loss, as it doesn't propagate from there to the end of the trace. I'm still trying to find out where there is a problem. Unfortunately most of the captured MTRs don't show anything clearly broken. | |
" You should definitely check out the connection between your PC and your router. The MTRs show an average latency of 14ms to your router, where this should be <1ms. Try plugging in directly if you're using WiFi. | |
" Definitely a problem between you and your ISP. They're introducing 2% packet loss right from the start. | |
" Nothing should have changed directly on our side, I think. I have escalated this to our server providers to work on, but I am not sure what they're trying currently. There is also nothing to suggest that this is server related, so far. | |
" This isn't really true. We have enough capacity to accommodate players without too much trouble. This is a connectivity issue. Additional MTRs to fra-mp.ts.pathofexile.com would be helpful, as I'm not seeing anything stand out to the speedtest address. | |
" This looks like a problem starting at your ISP. Your capture shows >19% packet loss starting early in the capture. They should be able to help if you forward that info through to them. |
