Disappearing Items + Currency

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Freewendy a écrit :

just a simple question, did any of you use a torrent to download the OB patch? instead of the official POE one?

I didn't even know you could

Same just happend to me. Logged in 18-2: all was fine, logged in today: most of currency gone. No virus on pc and didn't do any strange things on the web.

What botters me:
All "expensive" currency is gone
Orbs of Alteration and Orbs of Transmutation are gone, but Armour's Scraps and Blacksmith's Whetstones are not altered
Shards not gone
Unique ring is gone, other unique items still in stash (all were on same stashtab)
Items on Char still there (lots of rares in inventory)
1 skill gem gone from stash, have a lot of them + a lot with +10%, +12%, +15%

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XanFeng a écrit :

Same just happend to me. Logged in 18-2: all was fine, logged in today: most of currency gone. No virus on pc and didn't do any strange things on the web.

What botters me:
All "expensive" currency is gone
Orbs of Alteration and Orbs of Transmutation are gone, but Armour's Scraps and Blacksmith's Whetstones are not altered
Shards not gone
Unique ring is gone, other unique items still in stash (all were on same stashtab)
Items on Char still there (lots of rares in inventory)
1 skill gem gone from stash, have a lot of them + a lot with +10%, +12%, +15%

It's clearly all being done by the same person or group, which leads me to believe it's something on GGG's end and they have a problem with account security. I sent messages to support and got the typical "we don't restore items blah blah" response. I tried telling them that it has to be on their end, because I highly doubt this entire thread of people somehow ended up with the same malicious link or keylogger. I'm just not going to play anymore until they implement some better account security. All this hype I had for this game playing almost a year before open beta just to be let down by this.