PoE bug [killing HC characters]

My HC Breach character was in The Crossroads.
Upon clicking on a tribal chest I was ?teleported? to the town portal on the same map. I thought nothing of it until I saw my golem was not following me and the monsters were not attacking me. I thought ok, a minor bug, I'll go back to town and back and everything will be fine... The town portal on the map was not working (did not even display the usual quest/map), my town portal scrolls were also not working, did not even create a town portal. I was left with the only choice of exiting to log in screen. I did that. After logging in again I was shocked to find my character in standard....

As proof of this I took a screenshot where you can see the monsters are idle (I was standing next to them for a while which you can see from the lack of chilled ground that my Arctic Armor gives me), my golem is not following also.

My connection was fine and uninterrupted (anyway disconnections have never cost me a character so far, just some small amount of progression on a map... irrelevant)

I've written to GGG support (with the screenshot attached) and they replied that they're very sorry but my char. cannot be transferred back to HC Breach


How can I know this will not happen again?

Has anyone had an issue like this?

I will not be playing PoE anymore because of this, the prospect of losing my character due to some bug or server issue or whatever it is, and it is totally out of my power to control.
I play HC exclusively and am not interested in standard at all.


''It gladdens me to know that Odin prepares for a feast.
This hero that comes into Valhalla does not lament his death.
I shall not enter Odin's hall with fear.
And I welcome the Valkyries to summon me home!''
Dernier bump le 4 janv. 2017 à 08:51:31
Do you play on Lockstep or Predictive?
U MAD?
"
Khan1105 a écrit :
I've written to GGG support (with the screenshot attached) and they replied that they're very sorry but my char. cannot be transferred back to HC Breach


Have you read this carefully?
Which button did you click?
Remember, suffering is convenient.
That is why many people prefer it.
Happiness requires effort.
"
''It gladdens me to know that Odin prepares for a feast.
This hero that comes into Valhalla does not lament his death.
I shall not enter Odin's hall with fear.
And I welcome the Valkyries to summon me home!''



Q_Q thread
" You... managed to catch the fish i wanted? Congratulations! Let´s keep this a secret between the two of us, shall we? In the meantime, take this. It should be useful in the future." - Krillson, the 8th Master.
Grinding Gear & Gems
"
HarukaTeno a écrit :
"
Khan1105 a écrit :
I've written to GGG support (with the screenshot attached) and they replied that they're very sorry but my char. cannot be transferred back to HC Breach


Have you read this carefully?
Which button did you click?


I completely forgot about it, so what?

The gods that are GGG are not to be disturbed by one email?
Trying beats crying
''It gladdens me to know that Odin prepares for a feast.
This hero that comes into Valhalla does not lament his death.
I shall not enter Odin's hall with fear.
And I welcome the Valkyries to summon me home!''
"
typ3r a écrit :
"
''It gladdens me to know that Odin prepares for a feast.
This hero that comes into Valhalla does not lament his death.
I shall not enter Odin's hall with fear.
And I welcome the Valkyries to summon me home!''



Q_Q thread



If it was my fault I wouldn't give it another thought...
''It gladdens me to know that Odin prepares for a feast.
This hero that comes into Valhalla does not lament his death.
I shall not enter Odin's hall with fear.
And I welcome the Valkyries to summon me home!''
"
Docbp87 a écrit :
Do you play on Lockstep or Predictive?


Lockstep, auto setting, I've never changed it...
''It gladdens me to know that Odin prepares for a feast.
This hero that comes into Valhalla does not lament his death.
I shall not enter Odin's hall with fear.
And I welcome the Valkyries to summon me home!''
"
Khan1105 a écrit :
I completely forgot about it, so what?

The gods that are GGG are not to be disturbed by one email?
Trying beats crying

Your behaviour is slightly disgusting.

http://www.pathofexile.com/support
"
We can not restore dead hardcore characters or lost items for any reason. This is a general policy and we do not make exceptions. Due to bugs, items may be lost or characters may die due to reasons outside of your control. Please do report these incidents in the Bug Reports forum, but do not contact support asking for restoration. We are working hard to fix the underlying problems so that such losses do not occur in the future.


P.S. it is always amusing when "I'M A HARDCORE GAMER! **CK STANDARD SCRUBS!" players behave like kids who didn't get a candy.
"Pride", "Honour", "Glory", yeah...
Remember, suffering is convenient.
That is why many people prefer it.
Happiness requires effort.
"
HarukaTeno a écrit :
"
Khan1105 a écrit :
I completely forgot about it, so what?

The gods that are GGG are not to be disturbed by one email?
Trying beats crying

Your behaviour is slightly disgusting.

http://www.pathofexile.com/support
"
We can not restore dead hardcore characters or lost items for any reason. This is a general policy and we do not make exceptions. Due to bugs, items may be lost or characters may die due to reasons outside of your control. Please do report these incidents in the Bug Reports forum, but do not contact support asking for restoration. We are working hard to fix the underlying problems so that such losses do not occur in the future.


P.S. it is always amusing when "I'M A HARDCORE GAMER! **CK STANDARD SCRUBS!" players behave like kids who didn't get a candy.
"Pride", "Honour", "Glory", yeah...



Get a candy?? Was I asking for freebies or smth?
I've lost a lot of time and energy to a server fault.

At least I can point to the problem.
The support thanked me for pointing out a possibly big flaw and support passed the email on to tech support, I may in fact in the long run did YOU, a piece of shit, a favor

WTF is your problem anyway?

''It gladdens me to know that Odin prepares for a feast.
This hero that comes into Valhalla does not lament his death.
I shall not enter Odin's hall with fear.
And I welcome the Valkyries to summon me home!''
"
Khan1105 a écrit :

I've lost a lot of time and energy to a server fault.

At least I can point to the problem.
The support thanked me for pointing out a possibly big flaw and support passed the email on to tech support, I may in fact in the long run did YOU, a piece of shit, a favor

WTF is your problem anyway?



let me help you with that.

"
Khan1105 a écrit :

I've written to GGG support (with the screenshot attached) and they replied that they're very sorry but my char. cannot be transferred back to HC Breach


How can I know this will not happen again?

Has anyone had an issue like this?

I will not be playing PoE anymore because of this, the prospect of losing my character due to some bug or server issue or whatever it is, and it is totally out of my power to control.
I play HC exclusively and am not interested in standard at all.



its that^
..and your latest comment didnt help you any either.

its like fine we get it you died now move on sort of thing...but you dont make that kind of post. instead you go passed asking for your character back which already is softcore attitude and outright say "im quitting" because the game killed me because of some bug. well guess what bugs, scaling issues, and all manner of things happen in games. if you dont like it don't play hardcore for sure.

...but still you go even farther now. now you are acting like an self righteous douche with your last post. like you did everyone in the game the biggest favor imagineable. personally ive never even seen the bug. i could care less because i dont even up tribal chests if thats what causes it. so ya...report your bug in the bug forum, and move on. just the GGG team work on it.

p.s its not that i haven't died to stuff i hate either. i have lost enough hardcore characters the BS myself. it just isnt going to make me outright quit. maybe take a break for a while. maybe not support them with money. ...but not likely quit completely.
Dernière édition par M0rO#0118, le 4 janv. 2017 à 08:34:43

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