Unable to Access Character – Chaos Trial Loading Loop on PS5

I’m reaching out because I’m experiencing a persistent issue with my character in the game. I’m playing on PS5, and during the Chaos Trial, my character got stuck in an infinite loading screen. Now, every time I try to log in, it stays stuck loading and I can’t access the game.



I’ve tried restarting the game and my console and removed the game , but nothing has worked so far. I’d really appreciate your help in resolving this so I can continue playing.



Here are some details that might help:

Platform: PS5

Username: abisaidfarias17-1934

Character Name: tuquiti

Issue: Infinite loading loop after Chaos Trial