Heist sound crash since update. No sound until game close Ps4

I'm sure it's a known issue since it happens after quite a few updates, but sound is crashing during heist and characters, particularly Gianna tend to get stuck in her phasing animation and unable to open doors when this happens. Not sure why.

this is pc bug reports section, consoles have their own section.

Says console bug reports on my thread so idk lol! A bug within a bug.

This can happen outside heist too. I'm on Ps5 and it happened several times for me.

I was playing with a Headset tough.

Sadly still happens in 3.18 and started in late 3.17 at least I can't remember anything like this from league start and I didn't play much in the middle.
Normal PS4 here.
As soon as I close the game, another noise signals that the sound is working again and I can start Path of Exile again. Until it happens again, and again. Sucks when it's during hectic boss fights that kind of rely on audio queues.
Seems to happen more often in special content like Heist or Delve or bosses with their own instances. Campaign itself seems to be ok.

Here's the issue in a short video: https://www.youtube.com/watch?v=4QlkKD6lJIA
After restarting the game I did a quest heist which went ok then did a normal heist with Tullina introducing Nenet and it happened again. It's not a rare occurrence in general. I'll keep a log here when and where it happens.
Late in 3.17 when this issue started I didn't look too much into it because I hoped it would be known and fixed by 3.18 or that it has to do with Glacial Hammer which has that shatter sound that seemingly is a problem. But this time it also happened with Smite and now with Wild strike and in general doesn't seem tied to heavy fighting at all. My last fresh install was probably 3.17, I usually do a fresh install every league but skipped that for this one.

<edit1> Lvl 54 Isla Quest Heist during opening of a reward chest. Normal Heist afterwards with Tullina was fine. So currently around 50% bugged in Heists.
<edit2> bugged out in a Lvl 59 normal Tibbs Heist just after opening a reward chest and while the items splurted out. (I have a semi strict filter and don't render hidden items)
I'm using a break to reinstall. Maybe it will also help with some of the assets being very low res at the moment.
<edit3>After reinstalling sound crashed in a Lvl69 Heist with Tullina around a reward chest again.

Yep this bug is still here. Was here all last league too. Heist is the main place it happens. Usually every thirty minutes it forces you to close the app to fix it. Don't think I ever saw any acknowledgement from GGG on it last league for console but I cant remember. Will say last few major bugs I've experienced were eventually fixed by community troubleshooting workarounds and completely ignored by GGG which forced that. Even when every few minute someone mentions it in global so its not like its uncommon and there is always a post on here usually too that just doesn't get any response. Sad there is rarely any acknowledgement or fix. Maybe this one will finally get it but I doubt it.

Does anyone from GGG even reads this sub? This is a major bug causing the game to complete loose sound.

Not 100% sure, but seems to happen whenever content based NPC's are talking, first happened to me during a Jun mission when Riker was speaking, happened again when Tibbs was speaking on a heist. Seems like the last thing I hear is the NPC speech then lose all sound.

I have the same problem on PS5. The sound disappears after a while.