First thanks for the concise attempt to help :)
I am far past resetting stuff. Just to clarify and establish some context of my expertise, I am the CTO of a small web company. My own network infrastructure was the first thing I was examining, particularly because in-house I run dLAN. Connection is fine. I decided to do so although the performance drops coincided with the Synthesis launch, simply because I am a firm believer that correlation does not always imply causality.
And the Wrst are the actual "worst" pings. As you can see the average is ~42ms. All this tells you that there was a lag somewhere in the backbones between Vienna and Frankfurt. The actual lagspikes in game, often peaking to 600-1500ms never show in WinMTR which is really, really odd.
Anyhow, everything was fine in Betrayal. Synthesis launched, bam, crapfest.
And since the previous last patch things have gotten worse, now the game just lags all together, without any drops in frame-time or network latency. Complete micro-freezes not reflected in any of the debug metrics.
So, a new WinMTR, this time to the instance server (FRA), during gaming:
https://pastebin.com/wps18R6D
As you can see, very nice av. latency, worst av. is ~190s.
However in game, again full game freezes without any framerate drop or latency issues and lagspikes galore: