My account was blocked (I need help!)
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Hello. Yesterday I was playing without any issue but today, my hotmail account was blocked (probably hacked) and, when I try to log in path of exile, it says that my Poe account is also blocked.
Poe sent me an e-mail with the code to unblock my account but, with my hotmail account blocked, I can´t check my emails!! T-T After several tries to unlock my hotmail, I can´t do anything so I´ll need a new hotmail account. Can you send me the code to another email adress, please? Here is my brother´s email adress(he also plays Poe): alesamleg@hotmail.com Please send him the code, I couldn´t play Poe anymore if I lose everything! My Poe account is ryoga_asl@hotmail.com I just need the code, anything else! I hope you can help me! Thanks for your time, regards. |
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" Really what you should be doing is attempting to get your hotmail address back first. If that doesn't work, then you might just need to get a different email. They won't be able to send the code to a different email address that is already in use for a different PoE account. Best bet for you is to get a new email address (if that is what you want) and then contact support to get your email address changed in their system. |
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Ok thx for the advice, Im working on that, I´ll post again soon with a new hotmail account.
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albesamper@hotmail.com
That´s my new email adress, I hope the support can help me now. I´ll wait for an answer, thx. |
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" you should click the "CONTACT SUPPORT" link at the top of the page, or email them. I don't remember their support email address offhand, so I would click the link at the top. I think their address is support@grindinggear.com but I'm not 100% certain on that one. |
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" Thx you are right, I already did it. |
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